TERMS & CONDITIONS

WARRANTY AND DISCLAIMER

 Since the Seller, Intrepid Distributors, does not control the use of its products, there are no express warranties that extend beyond the description contained herein.

 THE SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. SINCE  THE SELLER CANNOT CONTROL THE MANNER OF USE OF ITS PRODUCTS AFTER THEIR SALE, THE SELLER WILL NOT BE RESPONSIBLE FOR  ANY CONSEQUENTIAL OR INDIRECT DAMAGES.

 Since    the Seller is acting only as a distributor of products manufactured by other companies, the Seller expressly limits its liabilities to any guarantees extended by the manufacturer, which guarantees the  Seller will pass through to the customer. No warranty will apply if its products are in any way altered or modified after delivery by the Seller. The  Seller’s products are not recommended or authorized for life support of surgical implant applications. The Buyer assumes all risk and liability in use for such applications.  The Buyer agrees to indemnify the Seller for all damages, which may be incurred due to use of the Seller’s products in life support and surgical implant applications.

SPECIAL ORDERS

 Standard items may be subject to minimum quantities and/or special handling charges. Shipment will be made as quickly as deliveries are received from our suppliers. Special order products are sold on a non-cancelable, non-returnable basis.

TO PLACE AN ORDER

 You can fax (1-800-361-6307) or email (Sales@intrepid.on.ca) your orders.

METHOD OF PAYMENT

 We accept orders on a credit card (VISA, MASTER CARD & AMERICAN EXPRESS), or net 30 days (OAC).  No COD’s please.  Prepaid orders are accepted.

 If your business, institution, or government agency wishes to open an account with us, just download our credit application form from our website (www.intrepid.on.ca) and fill it in and fax to 800-263-6011 or email (administration@intrepid.on.ca) back to us. Open accounts status is normally granted to well-rated organizations with three appropriated credit references and a banking history. Terms of payment are Net 30 days. Please allow 7 days to process open account applications. There will be a $25.00 service charge on all returned checks. 
Credit Cards

 A 5% surcharge may apply for credit card orders.

SALES TAX

 We are required by law to charge Provincial Sales Tax for Ontario customers and New York sales Tax for the State of New York customer. If you wish to claim sales tax exemption, you must have a state sales tax exemption certificate on file with Intrepid Distributors. Sales tax will always be charged unless otherwise indicated. If you are using a restricted sales tax exemption certificate (per purchase order), you must submit a confirming purchase order referencing the provincial or state sales tax exemption number for all orders exempt from sales tax. All Canadian orders will be charged GST.

EASY RETURNS

 We stand behind our products at Intrepid Distributors, and will gladly accept merchandise returns subject to the guidelines below. At your option, we will replace the products or refund your payment.

 Please read these guidelines before requesting a return.

1. Make sure that the merchandise is in the original packaging and is in resalable condition.
2. The date of purchase is less than 30 days (except the defective products under warranty)
3. Defective merchandise may be returned within the warranty period with the original invoice and need not be in original packaging.  The merchandise will be replaced with equal or higher priced merchandise at the manufacturer’s discretion.
4. Return freight charges must be prepaid.
5. Parts returned due to customer error will be subject to a restocking charge.
6. “Non standard” items are not returnable. (For defective merchandise see clause number 3 above.

Once you have confirmed all of the above, please phone 1.800.263.6011 to obtain a Return Materials Authorization (RMA). The RMA must accompany your return to ensure your account is properly credited.

SHIPMENT DAMAGE

 Our merchandise is carefully packed for shipment by our distribution centers, or is prepackaged by our suppliers in compliance with carrier requirements. In the event an item is damaged in shipment, you must submit a claim to the carrier within 10 days of delivery. We advise that you unpack and inspect all merchandise immediately upon receiving it. If damage does not become apparent until the shipment is unpacked, make a request within 72 hours for inspection by the carrier’s agent and file a claim with the carrier. Any external evidence of loss or damage must be noted on the freight bill or carrier’s receipt and signed by the carrier’s agent. Failure to do this will result in the carrier refusing to honor the claim. We insure shipments only when requested by the customer.

DELIVERY

 Items are generally shipped F.O.B. shipping point. You can choose from a variety of shipment methods. For details, contact your local Intrepid sales office.

SHIPMENT

 Same Day Shipment:

 In most cases, orders received by 3 p.m. EST are shipped out the same day.
LARGE ITEMS AND SPECIAL HANDLING

For heavy shipments, common carrier trucks are most economical. Charges are F.O.B. shipping point.

PRECIOUS METAL SURCHARGE

Because of the volatile price fluctuation of precious metals used in many electronic devices, a surcharge may apply on selected products. Contact Intrepid sales office for current prices.
Minimum Order

North America:             Minimum order             $          100.00

International:                 Minimum order             $          250.00

Line minimum:   in all cases                                $            25.00

Special order items are subject to minimum order quantities and/or special handling charges. Special order products are sold on a non-cancelable basis.
Scheduled Deliveries/Future Shipments

Purchase Order must confirm all orders for scheduled deliveries in writing, with specific delivery information. Any changes in delivery schedules must be in writing and agreed upon by INTREPID. Reductions in quantity may result in a cancellation fee.

International Sales (Outside North American Continent)

Minimum export order is $ 250.00; Email- international@intrepid.on.ca   or

Mail to:

INTREPID
International Marketing Department,
2213 Dunwin Dr. Mississauga, On.
L5L 1X1 CANADA
Fax 01-905-607-4727
International Inquiries

For complete information including, price quotations, handling, documentation and shipping. Terms for payment on export orders are credit card or irrevocable letter of credit. Please include an extra 10% to cover handling, documentation and shipping charges. We promptly refund any excess of payment over actual charges. In some cases, certain items from our suppliers may require a lead-time. To insure faster delivery to you, a divisible letter of credit for two (2) shipments is recommended to allow the majority of your order to be shipped immediately. All letters of credit must be valid for a minimum of one hundred-fifty (150) days.

All the orders are accepted based on “stock items are subject to prior sale”.

SHIPPING

 All shipments are F.O.B. shipping point.

Airfreight Shipments - We will ship your order airfreight at your expense if you prefer. Contact your local Air Freight Carrier for airfreight charges.

SHORTAGES

All claims for shortage or shipment errors must be made WITHIN 48 Hours (2 days) after receipt of shipment.